Effective Date: 20 March 2025
Welcome to the Responsible Gambling Summit website (“Site”), owned and operated by Responsible Gambling Summit (“we,” “our,” or “us”). By accessing or using this Site, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read these Terms carefully before purchasing tickets or using our services.
1. Acceptance of Terms
By using the Site, you accept these Terms and Conditions. If you do not agree to these Terms, please refrain from using the Site.
2. Ticket Sales
Tickets for the Responsible Gambling Summit (“Event”) may be purchased through our website. When you purchase a ticket, you agree to pay the full amount as stated at the time of purchase. All prices are displayed in South African Rands and include applicable taxes, unless otherwise stated.
3. Refunds for Tickets
3.1 Refund Policy
Tickets purchased for the Event are refundable under the following conditions:
- Cancellation by Organizer: If the Event is cancelled by the organizer, all ticket holders will be entitled to a full refund, including the price of the ticket and any applicable service charges. Refunds will be processed to the original payment method used during the ticket purchase.
- Refund Requests: Refunds will only be granted if requested before the 13th of October 2025. After this period, all sales are final, and no refunds will be issued.
- Event Postponement: If the Event is postponed, your ticket will automatically be valid for the new date. If you are unable to attend the rescheduled Event, you may request a refund within 7 days from the announcement of the new date. Refunds will be processed in accordance with our policy for cancellations.
To request a refund, please contact our customer support team at [insert support email or phone number] and provide proof of purchase (ticket details). Refunds will typically be processed within [insert time frame, e.g., 14 business days].
3.2 Non-Refundable Fees
Please note that any transaction fees, processing fees, or other non-ticket-related fees are not refundable.
4. Use of Tickets
Tickets are issued for personal use only and cannot be resold or transferred without our written consent. Unauthorized resale or transfer of tickets may result in the invalidation of the ticket, and the holder may be denied entry to the Event.
5. Code of Conduct
All attendees are expected to behave respectfully and professionally at the Event. We reserve the right to refuse entry or remove any individual who violates our code of conduct or engages in disruptive behavior.
6. Limitation of Liability
To the extent permitted by law, Responsible Gambling Summit is not liable for any loss, injury, or damage arising from your attendance at or participation in the Event, including any delays, changes, or cancellations that occur due to unforeseen circumstances.
7. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy [insert link] for information on how we collect, use, and protect your personal data.
8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the most recent revision will be noted at the top of the page. By continuing to use the Site after any such changes, you agree to be bound by the updated Terms.
9. Governing Law
These Terms and Conditions are governed by the laws of South Africa. Any disputes arising under or in connection with these Terms shall be resolved in the courts located in South Africa.
10. Contact Information
If you have any questions regarding these Terms and Conditions, or if you need assistance with refunds, please contact us at:
Responsible Gambling Summit
Email: info@responsiblegamblingsummit.org.za
Phone: +27 11 026 7323
Disclaimer:
This document is a general template and is intended for informational purposes only. It may not address every legal issue and should be customized to meet your specific needs. Please consult a legal professional to ensure full compliance with applicable laws and regulations.